What is the cancellation policy?

I understand plans change. You can cancel or reschedule at no charge with more than 48 hours’ notice.

• Within 48 hours of your appointment: 50% fee
• Within 24 hours of your appointment: 100% fee
• If you are more than 15 minutes late, the session will be cancelled and charged at 100%

For online sessions, if your internet connection disrupts communication, I may need to end or reschedule the appointment, as a stable connection is essential for a productive session.